During an insurer's examination, the insurer is expected to do what?

• A. Refuse to provide records
• B. Be cooperative and assist in the examination procedures
• C. Delay the examination indefinitely
• D. Limit access to records

Answer: (B)

Cooperation with regulatory examinations is essential. When a state regulator conducts an examination of an insurer, the company is expected to assist the process by providing records, books, and other requested information, and by making key personnel available for interviews. This cooperation ensures an accurate assessment of financial condition, compliance with laws, and protection of policyholders. Refusing records, delaying the examination, or restricting access would undermine oversight and can lead to enforcement actions, so being cooperative and assisting the examination procedures is the correct expectation.